Transit Driver/Dispatcher

Muscatine, Iowa
Public Works
03/15/2023
Muscatine, IA
18.08  Hourly
Part Time
Varies 26 Hours/Week

This is a hybrid position including work performed a driver and substitute dispatcher for MuscaBus, the City's local public transportation system.  Responsibilities include communicating with passengers and the general public regarding Route and Paratransit operations and schedules, as well as scheduling rides for passengers.  The Transportation Dispatcher is responsible for dispatch of vehicles and transferring information to Transit Drivers.  Additional responsibilities include Microsoft Office based record keeping necessary in daily transit operations. Additionally, this position will normally be assigned to drive the route and shuttle busses and fill in as needed as a dispatcher. Estimated hours are 26 hour per week and the schedule may vary.

  • Must have a High School Diploma, some college course work preferred.
  • Experience in high volume telephone or radio operations, or and equivalent combination of education and experience.
  • Good working knowledge of the geography of Muscatine, including the location of streets and key civic, retail, and medical locations served by MuscaBus.
  • General computer skills involving the use of Microsoft Office, Word and Excel.
  • Strong customer service and verbal skills.
  • Ability to think and act quickly in emergency situations.
  • Ability to obtain or possession of a Commercial Driver's license with a passenger endorsement.
  • Ability to maintain the license throughout period of employment. Must be insurable by City's insurance carrier. 


Hiring Process
For civil service positions, applications are screened for minimum qualifications. Applicants meeting the criteria will be invited to participate in the civil service testing process.

For non-civil service positions, the hiring process is established in a manner appropriate for the position. It is the City’s goal to successfully match the right candidates for the right positions.

It is the policy of the City of Muscatine not to discriminate against any employee or applicant for employment because of age, race, creed, color, sexual orientation, gender identity, national origin, ancestry, religion, or disability. The City is an EQUAL. OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER, and recognizes the requirements of THE AMERICANS WITH DISABILITIES ACT. The City of Muscatine has also made a strong commitment to employees and the public to provide a safe and drug-free work environment through the implementation of a DRUG AND ALCOHOL TESTING PROGRAM.  

The CITY OF MUSCATINE has, and will continue to make, a reasonable commitment toward achieving the spirit and intent of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act, which prohibit discrimination against the handicapped/disabled.